TERMS OF SALE
Introduction
This purchase is governed by the following standard terms and conditions for consumer purchases of Goods over the internet (the “Agreement”). Consumer purchases over the internet are mainly regulated by the Contracts Act , the Consumer Purchases Act , the Marketing Act , the Right of Withdrawal Act and the E-Commerce Act . The laws are available at lovdata.no. All of these laws give the consumer certain inalienable rights.
The terms of this Agreement shall not be construed as limiting any statutory rights, but set out the parties’ principal rights and obligations for the transaction.
The Agreement
The agreement consists of these terms of sale, information provided in the order solution and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties takes precedence, unless it conflicts with mandatory legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
The parties
“Seller” is CURRY & KETCHUP, Kirkeveien 51 – 0368 Oslo, support@curryandketchup.no , +47 22 69 05 22, and is hereinafter referred to as the seller/seller.
“Buyer” is the consumer who places the order, and is hereinafter referred to as the buyer/purchaser.
Product and Price
Product – Indian fresh food (and drinks) for takeaway, gift vouchers, and catering.
Price – The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.
Conclusion of the agreement
The agreement is binding on both parties when the Buyer has sent their order to the Seller.
However, the agreement is not binding if there have been typing or typing errors in the offer from the Seller in the ordering solution in the online store.
By entering into the Agreement, the Buyer confirms that he meets any statutory age requirements , and agrees to the terms and conditions of subcontractors and partners if they are included as part of the Agreement and its execution.
Payment / Prepayment
The Seller may demand payment for the Goods from the time they are commenced at the Seller’s premises with the intention of delivery to the Buyer.
PAYMENT – VIPPS / STRIPE / ANY OTHER ELECTRONIC PAYMENT SYSTEM.
NOTE – All take away (pick-up/catering), gift vouchers, and delivery must be prepaid due to contactless and cashless handling.
When paying by invoice, the invoice to the buyer is issued upon shipment of the goods. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt. Buyers under the age of 18 cannot pay with a subsequent invoice.
Pickup (Delivery) / Delivery
Delivery occurs when the Buyer, or another person acting on the Buyer’s behalf, has taken over the Goods.
The Buyer is responsible for providing delivery information in the order such as date, time and place. The Seller shall deliver the Goods to the Buyer without undue delay and at the latest within the same day or within opening hours the following day if the clock passes midnight on the day of the order.
The Buyer is responsible for being present at the time of delivery and is responsible for the Goods if the Buyer is not present at the time of delivery. The Seller is only obliged to attempt delivery of the Goods once – 1 – time.
The Buyer is responsible for ensuring that the Order for the Goods has been placed within the hours during which the Seller is open. Orders outside of opening hours will not be processed, and the Buyer will not be able to assert any rights of default as a result of delay or deficiency arising as a result of ordering outside the Seller’s stated opening hours.
Risk of the Goods
The risk for the Goods passes to the Buyer when he, or another person acting on the Buyer’s behalf, has received/delivered the Goods in accordance with clause 6.
Right of withdrawal
This Agreement is exempt from the right of withdrawal, due to Goods that deteriorate or quickly expire, cf. the Right of Withdrawal Act, Section 22, first paragraph, letter b , and sealed Goods that are not suitable for return for reasons of health protection or hygiene, cf. the Right of Withdrawal Act, Section 22, first paragraph, letter g . This means that the purchase is binding from the time the agreement is concluded, and the Buyer cannot cancel the purchase.
Defects in the Goods – Buyer’s rights and complaint period
Complaints
If there is a defect in the Goods, the Buyer must, upon delivery of the Goods, notify the Seller that he or she will claim the defect.
If the Product has a defect and this is not due to the Buyer or circumstances on the Buyer’s side, the Buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, choose between correction and replacement, demand a price reduction, demand the Agreement be terminated and/or demand compensation from the Seller, depending on the circumstances.
Complaints to the Seller should be made verbally upon delivery and in writing if the parties cannot resolve this between themselves. Written complaints should be made to support@curryandketchup.no immediately after the Buyer has been made aware of the defect, and in any case within a reasonable time.
Correction / Resubmission
The Buyer may choose between demanding the defect be rectified or delivery of equivalent goods. The Seller may, however, object to the Buyer’s claim if the implementation of the claim is impossible or causes the Seller unreasonable costs. Rectification or replacement shall be carried out within a reasonable time. The Seller is not entitled to make more than two attempts to remedy the same defect.
Price reduction
The Buyer may demand an appropriate price reduction if the Goods are not repaired or replaced. This means that the ratio between the reduced and the agreed price corresponds to the ratio between the value of the goods in their defective and contractual condition. If special reasons justify it, the price reduction may instead be set equal to the significance of the defect for the Buyer.
Lifting
If the Goods are not corrected or replaced, the Buyer may also cancel the purchase when the defect is not insignificant
Personal data
The data controller for the collected personal data is the seller. Unless the buyer consents otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer’s personal data will only be disclosed to others if it is necessary for the seller to be able to carry out the agreement with the buyer, or in cases prescribed by law.
Conflict resolution
Complaints must be addressed to the seller within a reasonable time, cf. 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Authority for mediation. The Norwegian Consumer Authority is available by telephone at +47 23 40 06 00.
Our company’s registration info:
Masala AS – 923821619